Role Overview:
At Twenty20 Systems, we thrive on delivering innovative, integrated technology solutions that power data-driven decision-making for Retail, E-Commerce, and Franchise-led businesses. We believe great delivery isn’t just about timelines, it’s about enabling transformation, scaling impact, and building trust at every step.
As our Technical Delivery Manager, you will play a mission-critical role, owning the delivery lifecycle of high-stakes client projects while leading a cross-functional team of engineers, lead architect, and analysts. You will drive execution with precision, build operational muscle, and ensure our product excellence reaches the client’s front line — every single time.
You will bring:
- 10–12 years of end-to-end technical delivery experience across integration-led, enterprise-grade software services, preferably in high-growth or client-facing consulting environments.
- Demonstrated ability to own the technical design, delivery orchestration, and client alignment across multiple mid-to-large-scale integration projects, especially in Retail, CPG, or SaaS product environments.
- Deep, hands-on expertise with leading iPaaS platforms, including Workato, Boomi, MuleSoft, TIBCO, or similar, with a strong ability to architect and troubleshoot real-time and batch integrations across APIs, on-prem, and cloud applications. Experience with Informatica is good to have.
- Strong working knowledge of API frameworks (REST, SOAP), OAuth, JSON/XML, and data transformation patterns, with the ability to guide teams on integration design, security, error handling, and logging frameworks.
- Experience working with cloud-native environments (AWS, Azure, or GCP) and related services for deployment, observability, and scaling integrations.
- Scripting and automation capabilities using Python, JavaScript, or platform-native tooling to enhance delivery velocity and reduce manual effort.
- Proven success in managing agile cross-functional technical teams (3-6 people), including developers, integration specialists, across India and the US time zones.
- Familiarity with DevOps principles, CI/CD pipelines, and infrastructure-as-code practices as they relate to delivery quality and integration environments.
- A strong delivery mindset — balancing speed, reliability, and scalability, with proficiency in tools like JIRA, Confluence, Asana, or equivalents to manage sprints, blockers, and throughput.
- A confident, collaborative leadership style, able to triage client needs, prioritize technical tradeoffs, and coach teams toward predictable and high-quality delivery.
What your first 3 months will look like:
- Own and orchestrate the delivery of 2–3 key client accounts, ensuring on-time and high-quality execution.
- Build delivery rhythm by streamlining ceremonies — stand-ups, sprint planning, retros, and stakeholder syncs.
- Closely coordinate with the Engineering Lead and Product Manager to pre-empt bottlenecks and optimize throughput.
Where will you be at 6 months?
- You will have established consistent and predictable delivery pipelines with >90% sprint accuracy.
- Clients will see you as the face of trust, consistently delivering value and anticipating their next task.
- You will mentor junior PMs or delivery leads, helping them grow into execution-focused owners.
- You will co-own quarterly planning and forecasting with the leadership team.
What you will get:
- Autonomy to drive end-to-end delivery across a portfolio of forward-looking technology solutions.
- A direct seat at the table with the CEO and leadership to shape delivery ops and client success strategy.
- Exposure to fast-scaling client environments in the US, EU, and UK markets.
- A flat, collaborative culture where speed, quality, and ownership are not mutually exclusive.
Let’s build delivery excellence, not just meet deadlines.
This role is for someone who can translate business urgency into delivery precision and is ready to do that with purpose, clarity, and a bold mindset.If that sounds like your next move, we would love to hear from you.
Apply Now: careers@twenty20sys.com
